Recent Activities

  • February 8, 2012

    • Attending Institute of Management Consultant’s Carolinas Chapter Quarterly Meeting on Monday, February 13, 2012 at the Grandover Resort, Greensboro, NC. Are you a consultant in Carolinas or Southern Virginia areas, please come join us.

  • January 17, 2012

    • Presented Knock Your Socks Off Customer Service Training for Reception – Front Desk Personnel at a not-for profit provider of healthcare coverage programs in NYC

  • November 10, 2011

    • Felix is Guest Speaker on “Growing Opportunities as a Trusted Advisor” at the Dinner with Speaker portion of this month’s IMC Regional Chapter Meeting on Monday November 14th, 2011 in Greensboro, North Carolina. See here for more details.

  • November 2, 2011

    • Delivered a workshop on “Emerging Trends and Approaches: Integrating and Collaborating Resources in Preventing Violence in Healthcare Workplaces, November 2nd at the IAHSS & ASIS Healthcare Council Program at the ISC Solutions at the Javitt’s Convention Center, NYC

    • Gave speech for IAHSS and ASIS on Emerging Trends and Approaches: Integrating and Collaborating Resources in Preventing Violence in the Workplace.

  • September 20, 2011

    • OSHA (Occupational Safety Health Administration) Workplace Violence Prevention Compliance Directive, issued September 8, 2011.

    More information >

  • September 7, 2011

    • See my new training video here.

  • September 1, 2011
    • Presenting a workshop for a not for profit healthcare service provider’s Security Officers on Managing One’s Response to Increase Customer Service on September 7, 2011 in NYC.

    • Conducting training for a retail jewelry firm’s Security Officers and Retail Personnel on the value of Collaboration in Reducing Risk on September 7, 2011 in NYC.

  • August 22, 2011

    • Museum Security Officer Training, NYC. Mitigating Risk in Responding to Situations.

  • August 9, 2011

    • Designed & presented a customized Safety & Security Awareness Training Program for a retail jewelry firm in NYC.

  • August 8, 2011

    • Coordinated the training content for a NYC Museum’s proprietary security officers’s annual training requirement.

  • July 22, 2011

    • Workplace violence prevention and response / hostile intruder training for security officers. Bridgewater, NJ

  • May 25, 2011

    • Conducted 4 training sessions in NY and CA for a jewelry firms proprietary guard force on the role of security officers in preventing workplace violence.

  • May 12, 2011

    • Delivered the keynote presentation on employee safety and security threats a national service provider’s annual conference for a software developing company in VA at Las Vegas, NV.

  • May 10, 2011
    • Conducted a desktop simulation exercise on a potential domestic violence spillover incident into the workplace for a contingency planning organization.
  • March 29, 2011
    • Conducted 2 training sessions for a major hospital in NYC on the strategies to minimize the risk of workplace violence in healthcare.
  • March 25, 2011

    • Engaged by a management education and testing organization to conduct a Workplace Specific Security Assessment in VA.

  • March 22, 2011
    • Engaged by a pharmaceutical company to assist them develop approaches to their violence prevention and response planning in New Jersey.